Answers to your Questions

Answers to your Questions

We can always count on our guests to ask the best questions about our local ski resorts!  At Blue Mountain Resort, we strive to give the best answers!  Although this list is not all-encompassing, we tried to anticipate the most frequently asked general questions that you may have about our resort, skiing, snowboarding and snowtubing. Check out below as we provide information to help answer those questions.

Questions and Answers

If you can't find the info you're looking for, please call 610.826.7700 or email us at [email protected]

Can I bring outside food?

Due to limited seating the following items are no longer permitted in the Alpine Ballroom or the Adventure Center (Tubing Building) on weekends & holidays:

No outside food or beverages or bags will be allowed in those areas.  We also do not permit the use of crockpots, rice cookers, or any other electrical appliance that requires a plug - due to the potential fire hazard and trip & fall hazard caused by the cords.

We do provide alternative areas for brown bag lunches and we do allow tailgating in the parking lots.

Thank you for your help in adhering to the above policy.

How do I make reservations or get more information?

Please call Guest Services at 610.826.7700 for more information on making reservations.

Where is Blue Mountain Resort located?

Our physical address is 1660 Blue Mountain Drive, Palmerton PA 18071 - Blue Mountain Resort is the home of PA's highest vertical, the most varied terrain, and some of the longest runs in the region!  Close to home – we are only 90 minutes from Philadelphia and 90 minutes from New York - so you can join us any day or everyday of the year.  Get directions via Google.

GPS coordinates:
N - 4048.653
W - 7531.251

Learn More About Us

It's my first visit. What should I wear?

  • Dress in warm layers. 
  • Waterproof or water-resistant snow pants & jacket, gloves, a hat, scarf, 1 good pair of socks, a base layer and mid layer are recommended. 
  • Synthetic fabrics, wool-blend or waterproof clothing is highly recommended, no cotton clothing if possible. 
  • Consider wearing sunglasses or goggles if you are concerned about cold wind in your eyes. 
  • Bring lip balm to keep your lips hydrated, and sunscreen if the forecast applies.

Do you offer WiFi internet service?

Yes we offer free WiFi internet service to support multiple devices across the mountain!

Are there group rates?

Yes!  Our Guest Services/Group Sales Department offers special rates for groups of 15 or more. Please email [email protected]

Where can I get rentals?

Blue Mountain Resort has two Rental Shops - one in the Summit Lodge and one in the Valley Lodge.

View Rental Rates

What is the refund policy?

All Blue Mountain Resort event admission tickets, day passes, lift tickets, packages, lessons, season passes, and all outdoor adventure activity tickets including Adventure Camp purchases are non-refundable and non-exchangeable for any reason after the order transaction is completed at the ticket window, on the telephone, through the ecommerce online website, or any other affiliated retail outlets. 

Blue Mountain Resort reserves the right to cancel or postpone an event due to severe weather, otherwise all events take place rain, shine or snow.  Please check the local weather conditions prior to planning your visit.  It is the policy of Blue Mountain Resort NOT to issue refund checks for any reason, however, the Resort reserves the right to make an exception.   If an exception is made, refunds will be issued in the form of a Blue Mountain Resort Gift Card.

Is there a lift ticket-use policy?

Yes, our tickets are good for 8 hours of skiing/riding and ONLY valid on the day you select on the calendar on All purchases are final and cannot be cancelled, refunded, changed or transferred. Tickets are non-refundable/non-transferable due to weather conditions.

If you do not use your lift ticket for the specific day you purchased it, you can use it any other day of the season for a fee date change fee. The charge will be the difference of what you paid versus the ticket window price.

Do you have on-site lodging?

Although Blue Mountain Resort is in the early planning phase for the Vista Lodge, a condominium hotel located adjacent to our Summit Lodge, unfortunately we do not have overnight lodging yet.  We do have many local lodging partners with hotels, bed & breakfasts and vacation home rentals.

View Lodging Partners

What is the parking situation?

Blue Mountain Resort has free off-street parking at both the Summit Lodge and Valley Lodge.  Please be sure to use the designated parking areas only.

Do you offer Childcare?

Yes, Blue Mountain offers Childcare for ages 6 weeks to 5 years during the Winter Season!  Open Saturday, Sunday & Holidays 8am to 5pm (weather permitting). The cost is $10 per hour on weekends/holidays.

Do you allow pets?

Regrettably, we do not allow pets with the exception for service dogs and other pets that assist guests.

Should I go to the Summit or Valley Lodge? What's the difference?

The Summit Lodge & Valley Lodge offer the same amenities (i.e. lift tickets, retail & rental shops, guest services, restrooms, food & beverage options, free ski & board checks, first aid, etc.).  Snowtubing, Childcare, our Learning Center & Tuning Shop are all located down in the Valley at the base of Blue Mountain.  The Slopeside Pub & Grill is located at the Summit Lodge.

View Trail Map

Are there family rooms, locker rooms or changing rooms?

Currently Blue Mountain does not have family rooms, only male & female bathrooms.  The Summit Lodge also has a separate area for changing located within the locker room, complimentary for guests.

I bought a lesson. Where do I go?

Our Learning Center operates out of the Valley Lodge located at the base of Blue Mountain.  All Youth & Adult Lessons start & end in the Valley, unless otherwise instructed upon registration.

Learn About Lessons

Can I fly a drone at Blue Mountain?

Quite simply, no.  Here are the formal reasons why - out of safety concerns for our guests, employees, and resort property, as well as concerns for individual privacy, Blue Mountain Resort prohibits the operation or use of unmanned aerial systems, or drones, by the general public – including recreational users and hobbyists – without the prior written authorization from the Resort.  This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within Blue Mountain Resort property boundaries.  This prohibition on drone operations or use extends to any drones launched or operated from Resort property, as well as drones launched from private property outside of the Resort boundaries.  Please contact our resort representative by email ([email protected]) if you have any questions or if you seek prior authorization to operate any aerial drones.  Any authorized operation of aerial drones may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, [and / or U.S. Forest Service rules], as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability.  Any violation of this policy may involve suspension of your guest privileges, or the revocation of your passes, as well as confiscation of any drone equipment, and may subject violators to any damages, including, but not limited to, damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.

What if I don't see my question?

After perusing our website for event or department specific info (the sitemap may be helpful), please email [email protected] or call 610.826.7700 for more details.