Our Commitment to Safety

Our Commitment to Safety

As Winter is quickly approaching, Blue Mountain Resort has been working diligently to create protocols to allow our guests to safely enjoy the great outdoors this Winter. The 2020/2021 season will look different this year. It is important that you know, understand, and accept these changes prior to your next visit.    

2020/2021 Winter Season Update

An update from Blue Mountain Resort's General Manager regarding the 2020/2021 Winter Season. Please note that as state and local regulations change, so will our operating procedures. Check this page prior to your visit to stay up to date.

What to Expect During Your Next Visit

Below are our current operational plans for the 2020/2021 ski season. In addition to these plans, please review the Pocono Promise located at the bottom of this page. If we work together, we will not be the reason we lose our season!

Season Passes/Tickets

  • All tickets are date specific and MUST be purchased online at shopskibluemt.com. There will be no ticket windows available. 
  • We are offering dynamic pricing on tickets this season. Discounted tickets will be available up to 48 hours before your visit. 
  • Within 48 hours of your visit, you will still be able to purchase tickets a our day of price if quantities remain. Day of tickets will still need to be purchased online  from your desktop or mobile device prior to picking up your ticket. 
  • All tickets will be picked up using our redemption boxes located OUTSIDE of the of our lodges. Simply scan the barcode provided in your confirmation email to print your RFID ticket. Redemption works best if your phone brightness is turned all the way up, and your barcode is made as large as possible. You may also print the email. 
  • If you have a ticket from last season, you can reload it online using your webcode and go directly to the slopes.
  • Season Pass Holders will not need to make a reservation to ski or ride. Your season pass is valid anytime. 

Arrival

  • There will no longer be a drop off area in front of the Summit or Valley Lodge.
  • At this time, there will be no shuttle service. You will need to drive your own vehicle between the Summit and Valley Lodges or ski/ride in-between lodges. Please review website information of what lodge is best for you to start your visit. 

Inside the Lodge/Food & Beverage

  • Masks must be worn inside with the exception of when eating or drinking within eateries. 
  • You must remain 6ft apart from other guests. 
  • Although our staff has increased sanitation efforts, remember to wash and sanitize your hands often. 
  • Do not visit the resort if you are feeling sick or have been exposed to COVID.
  • There will be no ski check this year. All skis and snowboards must be placed on racks outside of the lodge before entering. 
  • We are encouraging all guests to boot up in their cars. Lockers will still be available for rent to store your items and will be sanitized each night. There will be very few benches in locker room areas. 
  • Indoor space will be very limited. When using the lodges to warm up or use the restrooms, we hope you do so quickly and go back out skiing.
  • No outside food will be allowed in the lodges. There will be no available space to linger, occupy seating or work on your laptop. 
  • We will be limiting the number of guests allowed within our eateries. The tables within our eateries will have time limits. 
  • The previous seating space in our Vista room will now serve as an extension of the Slopeside Pub & Grill. 
  • To encourage outdoor dining, we will be offering outdoor food trucks and online to go ordering from select eateries around the mountain. 

Rental

  • Our rental shops will not be renting clothing (jackets, snow pants etc.) this season. Please come prepared or visit True Blue Mountain Sports Shop for your soft good needs. 
  • Summit Rental and Retail will be closed midweek (Monday through Friday). Please visit the Valley Lodge location for your rental pick ups and retail needs during midweek visits. 

Lessons

  • We will still be offering skiing and snowboarding lessons this season for adults and youth with social distancing in place. 
  • Parents with children in the Explorers program will drop their children off in a designated area outside the frontier center. 
  • No childcare or babysitting services will be offered this season.

Lifts

  • Guests will be required to wear masks and keep 6 feet of distance between themselves and other guests when in lift lines. 
  • You will only be required to ride the lift with those you feel comfortable with and arrived at the resort with. 
  • We will not require non-cohorts to fill spaces on each lift chair. 

Ski Patrol

  • If you are feeling sick please do not visit the resort. 
  • Our Ski Patrol will not treat uninjured guests with virus or flu-like symptoms. 
  • It is recommended that if you are sick, you go directly to the hospital or doctor's office. 

The Pocono Promise

Protecting Ours & Yours

Blue Mountain Resort is a participant in the Pocono Promise to ensure everyone’s safety as we again open our doors. We respectfully request you to do your part of the promise as we do ours. Together, we can continue to stop the spread while enjoying the outdoors.

Our Promise to You

  • We maintain aggressive cleaning protocols throughout our facility by cleaning and sanitizing:
    • Common areas and high touch surfaces regularly
    • Items and places used by other guests after every use
  • We administer health surveys to all staff prior to their shift starting
  • We adhere to social distancing guidelines established for our facility
  • We provide readily available hand sanitizer or hand washing stations
  • We train all our employees on the necessary measures that ensure the safety of our guests and staff
  • We use masks and personal protective equipment, where & when practical to do so

 Your Promise to Us

  • You follow the guidance provided on the signs located in our facility outlining:
    • Social distancing
    • Practicing good hygiene
    • Wearing a mask, when practical to do so
  • You stay home and plan another time to visit, if you have been:
    • Experiencing symptoms of COVID-19 (fever, cough, or shortness of breath)
    • Exposed to COVID-19 recently
    • Diagnosed with underlying health conditions
    • Concerned about contracting COVID-19