Snow Guarantee & Policies

Snow Guarantee & Policies

If you are looking for information on discounts and policies for Blue Mountain Resort in the Pocono''ve come to the right place.  

Snow Policy

If you are unsatisfied with the conditions of the snow after the first run of your visit, you can visit Guest Services and ask for a return visit voucher to come back another day during the season.  This is for your lift ticket only.  Additional restrictions may apply.   Please see Guest Services for more details.

Cancellation Policy

All Blue Mountain Resort event admission tickets, day passes, lift tickets, packages, season passes, (Skiing, Snowboarding & Snowtubing) and all outdoor adventure activity tickets including Adventure Camp purchases are non-refundable and non-exchangeable for any reason after the order transaction is completed at the ticket window, on the telephone, through the ecommerce online website, or any other affiliated retail outlets. 

Blue Mountain Resort reserves the right to cancel or postpone an event due to severe weather, otherwise all events take place rain, shine or snow.  Please check the local weather conditions prior to planning your visit.  It is the policy of Blue Mountain Resort NOT to issue refund checks for any reason, however, the Resort reserves the right to make an exception.   If an exception is made, refunds will be issued in the form of a Blue Mountain Resort Gift Card.