What to Expect at Blue Mountain Bike Park

What to Expect at Blue Mountain Bike Park

The health and safety of our guests and employees remains the top priority at Blue Mountain Bike Park. Please review our new policies and procedures prior to your visit to the Bike Park. We are excited to have you back on the mountain, and look forward to providing outdoor adventure in a safe environment! 

Bike Park COVID Safety

COVID-19 remains a public health threat across the world. As vaccines become more widespread, precautions and government mandates have evolved. Blue Mountain Resort continues to value the health and safety of our team members and guests. We will continue to adhere to all CDC and state recommended guidelines in our operating protocols.

Personal Responsibility

The greatest preventative measure we can take to slow the spread of the COVID-19 virus is to continue to follow healthy practices.

  • Wash your hands regularly
  • Stay home if you don’t feel well
  • Consider getting the vaccine if you are able

Face Masks

  • Regardless of vaccination status, face coverings must be worn inside all Blue Mountain buildings at all times.
  • Unvaccinated guests are asked to continue to wear a face covering outdoors when distancing is not possible. A full face helmet does not count as a face mask. Tubes/neck gaiters work great in conjunction with a helmet.

Chairlift

  • We will be loading a maximum of four bikes per lift tray.
  • If you are not comfortable riding with other parties, notify the lift attendant and wait for an available empty chair.
  • Guests may not sit in the chair directly behind the bike carrier to give the unloading attendant sufficient time to unload bikes and distance themselves from the unloading area.
  • Bikes will be unloaded and placed in a rack for guests to pick up.

Please note that we are following government recommendations and are doing our best to operate within those guidelines. These guidelines change on a regular basis and we must change our operating procedures with it. Always visit skibluemt.com for the latest updates. 

Operating Procedures

Season Pass Pickup 

To pick up your 2021 Season Pass, please scan the barcode in your confirmation email at one of our pick-up boxes located outside the Valley Lodge. If you have your pass from the 2020 season, you may continue to use it. 

IF YOU ARE A NEW PASSHOLDER FOR 2021: Please send a photo of yourself to [email protected] with the subject line MTB Pass Photo. Include your full name and date of birth in the email. Photos should be a close up of your face, in good lighting, without any hat or face coverings. 

Ticket Pickup

All tickets AND rentals must be purchased online. To print your ticket, please scan the barcode in your confirmation email at one of our pick-up boxes located outside the Valley Lodge. Rental equipment reserved less than 24 hours in advance will have a longer wait time at the shop. Tickets will be limited per day based on capacity expectations to preserve a positive guest experience.

Guest Service Window

Our Guest Service window will be open to assist with any ticket issues while you are here. Tickets, rentals and lessons will not be sold at the window. All products must be purchased online. When purchasing a product while you are at Blue Mountain for immediate pickup, please allow 15 minutes for the system to process your purchase before trying to print your ticket at a pick-up box.

Rentals

To ensure rentals are available, your rental needs be booked online in advance. Rentals typically sell out. Any available inventory will be available online. There are no refunds, unless the mountain would close due to weather. Tickets are not included with your rental and will need to be purchased separately. To redeem your rental, visit a ticket counter in the Valley Lodge. If you reserve more than 24 hours in advance, your bike will be setup in advance and labeled with your name. Please return the bike to the pickup location. We cannot accommodate request for a specific brand rental bike.

Lessons

Our lessons products must be booked in advance online to ensure a trail guide is available for your lesson. Walk in lessons will not be filled.

Bikes For Sale

Blue Mountain Bike Park does not currently have any rental bikes for sale. Due to the immense global demand for bicycles and parts, we are forced to keep our current inventory of bikes. If we are able to secure more bikes during the season, we will announce limited bikes for sale.